Returns & Exchanges
At Pera Luggage, we want you to travel with confidence, which is why we offer a 30-day return policy on all unused products in their original packaging. Whether you need a different size or a different style, our team is dedicated to ensuring your complete satisfaction with every purchase.
Return Process
- 1.Initiate Your Request
Log into our returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Pack Your Luggage
Carefully place the item back in its original box with all tags and protective covers attached to ensure it remains pristine during transit.
- 3.Attach Shipping Label
Download and print your prepaid shipping label from the portal and securely affix it to the outside of your package.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.
