Frequently Asked Questions
Everything you need to know about your Pera Luggage experience.
What materials are used in Pera Luggage products?
Our hard-shell suitcases are crafted from aerospace-grade polycarbonate for durability, while our soft-side collections feature premium, water-resistant ballistic nylon to ensure your belongings stay protected and stylish.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your luggage for an upcoming trip.
What is your return policy?
We offer a 30-day trial period. If you are not completely satisfied with your purchase, you can return it in its original condition for a full refund, no questions asked.
Do Pera Luggage products come with a warranty?
Yes, all our luggage pieces come with a limited 10-year warranty that covers manufacturing defects in wheels, handles, zippers, and shells.
Are your carry-on bags airline approved?
Our carry-on collection is designed to meet the overhead bin requirements for most major domestic and international airlines. We recommend checking with your specific carrier for their latest size restrictions.
How do I set the TSA-approved lock on my suitcase?
Each suitcase comes with a detailed instruction card inside. Generally, you set the dial to 0-0-0, press the reset button with a pen, enter your new code, and slide the latch to lock it in place.